Privacy Policy

1. Introduction

Hazram Perfumes ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including our use of WhatsApp Cloud API for bulk messaging communications.

2. Information We Collect

3. Use of WhatsApp Cloud API

4. How We Use Your Information

• To provide products and services you request
• To send WhatsApp messages and bulk communications with your consent
• To process transactions and send related information
• To respond to inquiries and provide customer support
• To send marketing and promotional materials (with opt-in)
• To improve our products and services
• To comply with legal obligations
• To detect and prevent fraudulent activities

5. Opt-Out and Unsubscribe

You have the right to opt-out of receiving marketing communications at any time. To unsubscribe from WhatsApp messages:

• Reply "STOP" to any WhatsApp message you receive from us
• Contact us directly at hazramperfumes@gmail.com or 9656777704
• Use the unsubscribe link if provided in promotional messages

Please note that even if you opt-out of marketing messages, we may still send transactional messages related to your orders and customer support.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. WhatsApp communication logs may be retained for business and customer service purposes for up to 90 days.

8. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Meta/WhatsApp for message delivery purposes
• Payment processors for transaction processing
• Service providers who assist in our operations
• Legal authorities when required by law

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain processing activities
• Withdraw consent at any time

10. Children's Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.